Senior Front Desk Receptionist

PT Sakti Astrid · 📍 Cilegon, Banten · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 3.000.000 – Rp 4.000.000 per month
PT Sakti Astrid is seeking a highly skilled and professional Senior Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our guests and will be responsible for ensuring a welcoming and efficient reception area. The ideal candidate will have excellent communication skills, a friendly demeanor, and a strong ability to multitask in a fast-paced environment.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, providing a warm and professional welcome.,Answer and direct inquiries from guests, staff, and visitors.,Maintain accurate and up-to-date guest records and check-in/check-out procedures.,Handle front desk operations, including reservations, cancellations, and modifications.,Manage and resolve guest complaints and concerns promptly and professionally.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Perform general administrative tasks as needed, such as filing, data entry, and record-keeping.,Ensure the cleanliness and organization of the reception area at all times.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Business Administration, or a related field.,Minimum of 3 years of experience in front desk receptionist roles in the hospitality industry.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using office software such as Microsoft Office.,Familiarity with guest relations systems and property management software is a plus.,Ability to work well under pressure and meet deadlines.,Friendly, professional, and customer-service oriented attitude.

🛠️ Keahlian

Communication skillsInterpersonal skillsOrganizational skillsMultitaskingProblem-solvingTime managementCustomer serviceAttention to detail
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